CBHM is Providing RaceJoy, A Runner Tracking App
CBHM is providing RaceJoy FREE to our runners!
Download the RaceJoy App today.
SET UP Tracking
Set Up Phone for Tracking
Plan to Carry Your Phone: Participants must carry their phone during the race.
Race DayTurn Tracking On
(Relay Teams: select the leg you are completing and wait to click START MY LEG until you begin your leg. The first leg MUST click START MY LEG to receive team progress alerts)
Note: You MUST access RaceJoy on race day to activate GPS tracking. If you do not click START MY RACE, RaceJoy will base your start time on when you reach mile one.
Warning: Turn OFF Wi-Fi on race day. This will cause tracking to disengage.
How to Track Someone
Add participants to your participants listClick on the icon on the upper corner of your screen and search for your participant.
Track them in a map viewApple Users: click the feet icon at the bottom of the screen.
Android Users: click the Track button at the top menu bar.
Track them with GPS-based progress alertsYou will automatically receive these once you've added people to your participant list.
Click Buzz and then Progress Alerts to view alerts received.
The number of alerts vary by race and are typically sent out at every mile.
Make sure you have your Notifications ON and your volume up to receive alerts.
How to Send A CheerYou can send pre-recorded audio cheer clips or custom text-to-cheer messages that are relayed in audio format to the participant. Cheers are delivered within moments of sending. You can send up to 50 cheers per participant per day.
To send a cheer:Click on the participant you wish to send the cheer to.
Click the cheer you wish to send or click Text-to-Cheer and type in your message.
Audio Progress Alerts
These are typically sent out at every mile for running events and every five miles for cycling or endurance running events. They include your location, elapsed time, pace and estimated finish time.
You can turn off these audio alerts in your initial set up in RaceJoy or:
Click the More button on the main race page, then Settings, and Alerts
Disable Audio Progress Alerts
RaceJoy will still deliver your progress alerts without the sound notifications, and you can review them after you are done with the event by going to the Buzz area of RaceJoy. Those tracking you will still be able to receive your progress alerts.
All Audio Alerts:
If you’d rather not receive any audio alerts, including Cheers, from RaceJoy:
Go to your phone Notifications setting and turn off the Sound setting for RaceJoy.
By turning off just the sound notification, this will enable RaceJoy to still deliver your progress alerts and cheers for you to review after you complete the course. You can do this by going to the Buzz area of RaceJoy.
Near Me AlertsIf you are at the race site, you can receive NearMe alerts as a participant is drawing near. This is great help for getting that perfect photo and is a relay team favorite.
How To Review A Race DayYou can review your race day by going to the Buzz area of the app.
Progress Alerts: You can review any progress alerts sent while you were out on the course. Progress alerts are typically sent every mile for running events and every five miles for cycling or longer-distance events. Alerts include information like pace, elapsed time, and estimated finish time,
Cheers: You can review and replay any sent or received cheers. Cheers can be sent before, during or after the event. You can choose from pre-recorded audio cheers or sent personalized Text-to-Cheer messages.
Race Day News: Everything from important race news and emergency communications to RaceJoy alerts are delivered to this section.
Replay Race Day in Buzz
How to Set Up Apple Settings
Location Services: The device you wish to have tracked must have Location Services ALWAYS ON for tracking to function (not "While Using"). Go to Privacy/Location Services to verify.
Background App Refresh: General phone setting Background App Refresh must be ON for GPS tracking to stay enabled. Make sure the global Background App Refresh setting is set to On.
Wi-Fi: You may receive a prompt from Apple saying Wi-Fi will improve your location services. Disregard this prompt, and make sure to use your cellular service provider when you turn your tracking on. Turn Wi-Fi Off on race day.
Battery Optimization Tips
Wait to turn on your tracking in RaceJoy until right before you begin the race.
Do not use Wi-Fi.
Turn off other non-essential apps.
Turn off other tracking apps.
If you see a poor cell zone graphic on the course map in RaceJoy, wait to turn on your tracking until you reach a functioning cell area.
For more information see their Battery Preservation Tips here.
Using Wi-Fi can cause your tracking to turn off as you move away from the Wi-Fi area. Plus, your battery will drain at a much faster rate as your phone attempts to make new connections as you move along the course.
Apple does not allow the App to override your settings. Please ensure these are enabled so that you can experience RaceJoy’s mobile features.